Frequently Asked Questions
Everything you need to know about your Mave electronics experience.
What is the warranty period for Mave devices?
All Mave electronics come with a standard 12-month manufacturer warranty that covers hardware defects and technical malfunctions under normal use.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. We also offer express 24-hour shipping for selected metropolitan areas on orders placed before 2:00 PM.
Can I return a product if I change my mind?
Yes, we offer a 30-day return policy. Products must be returned in their original, unopened packaging with all seals intact to qualify for a full refund.
Are Mave products compatible with other smart home ecosystems?
Most Mave devices are designed with universal connectivity, supporting integration with major platforms including Apple HomeKit, Google Assistant, and Amazon Alexa.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm and Klarna.
How can I track the status of my delivery?
Once your order is dispatched, you will receive a confirmation email containing a unique tracking number and a link to our real-time logistics portal.